Personal Injury Case Managers
The Mariano Morales Law Firm boasts highly skilled and motivated case managers. Our legal team assists the attorneys in obtaining fair and just results for individuals and families who have suffered injuries as a result of the fault of someone else. Our case managers are committed to the goal of making a positive difference in the lives of clients and their families.
Aida Ramirez – Chief Operating Officer
Aida is the Chief Operating Officer.
Aida was born in Mexico, migrated as a child from Texas with her parents to Washington State. Aida grew up living in labor camps while working in the fields and following the various harvest seasons through out the northwest. Aida grew up in Wapato she comes from a large family of nine sisters and two brothers. Aida married her soul mate in 1986; they have two grown children and one granddaughter. Aida loves to travel and enjoys spending time with her family and attending family gatherings.
Aida started working in the personal injury field in 1994 as a receptionist for a previous Law firm. She came to work for Mariano Morales Law Office in 2004 and quickly built a successful career path. She is the first point of contact with clients. She brings professionalism and a positive attitude to the office. She is friendly and is easily able to build rapport with clients. Aida is Mariano’s right hand when it comes to marketing, human resources, case management, and client intakes. She is the “go to” person for administrative matters, the problem solver, and the glue that holds the office together.
“At the end of the day I like to go home knowing I made a difference in someone’s life,” Aida says.
Daisy Mota is a Spanish-speaking Executive Assistant with Mariano Morales Law Office. I have worked in the personal injury field since 2006. My mom migrated from Mexico to Texas, finally settling in Washington, where I grew up and graduated from Toppenish High School. I furthered my studies at Yakima Valley Community College. I have been in my relationship with Miguel for ten years, and have two wonderful boys. On my time off, I enjoy spending quality time with my family, shopping, and socializing.”
“I’ve been with Morales Law Office since 2007. I consider them my second family. I enjoy coming to work and knowing that I will make a difference in someone’s life. What I love about my job is being able to meet people of diverse populations, always doing my best to make every single one of them feel they are number one. They are not just any clients to me; it is more as if I have known them for many years and have built a great relationship along the way, while letting them know I am here for them”. Many of our clients come in here not knowing what to do; I strive to make them feel that their needs will be met, as I walk them through every step of the way. Meanwhile, I make them feel comfortable, and they develop a sense of trust knowing we are doing our best in all we do. My duties include assisting our attorney in investigating the claim, litigation preparation, requesting and reviewing medical records, handling incoming and outgoing mail and phone calls, filing, and opening and closing of files.”
Liliana Vargas – Case Manager
Lilliana is friendly and professional Lilliana join the Morales Law Office in October 2015. Previously she worked for a worker’s compensation law firm where she gained over 5 years of experience in worker’s compensation claims with the Department of Labor and industries. She’s brought her experience dealing with insurance companies to Morales Law. She graduated from Heritage University in 2009 with a Bachelor’s in American Cultural Studies with a dual degree in English. Liliana is fluent in written and spoken Spanish.
Liliana was born and raised in the lower valley by her mother, who she owes much of her success to. She is happily married to her soulmate of 20 years and has four amazing children. On her free time, she enjoys family gatherings, camping or simply lounging at home watching movies with her husband and kids.
“In the short time, I have worked for Morales Law Office, I’ve expanded my knowledge on insurance law. I enjoy helping each one of my clients by understanding their individual needs. I like to listen to them and have compassion and understanding during, what can be, a difficult time in their lives. I enjoy working with my team because we are all a piece of the puzzle, in getting our clients’ cases resolved. My duties include keeping close contact with my clients and making sure they receive the treatment they need and addressing their concerns.”
Yesenia Castaneda – Receptionist
Yesenia was born in California State. Mother migrated from Jalisco, Mexico to California, then to Washington State. Yesenia grew up most of her life in Yakima, Washington and graduated from A.C. Davis High School. As a child, she would help her parents pick apples and cherries during their season and volunteered at Northwest Harvest here in Yakima. She is a mother of two children, a boy and a girl, and a sister to two younger siblings. Yesenia loves to travel, loves the outdoors, baking, crafts, and spending time with her loved ones.
Yesenia attended YV-Tech and obtained her NAC license and worked in various nursing homes in the valley. She then continued in the Medical Field as a Receptionist. She has ten years of front desk experience and eight years of Medical Insurance Knowledge and Referrals. Recently joined the Morales team May 2017 and is eager and excited to learn something new. She handles the phone calls, mail, opening files, records request, filing, and helps in the office where needed.
To speak with our attorneys or staff, call us toll free at (509) 972-0493, or use our online contact form. Your initial consultation is free of charge. We don’t get paid until there’s a settlement or favorable verdict. We serve residents of Yakima, Tri-Cities (Richland, Pasco and Kennewick), Wenatchee, Grant County and Chelan County.